Sun Vegas Privacy Policy
sunvegas-uk.com takes your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under UK GDPR and the Data Protection Act 2018. We process your information only when there is a lawful basis to do so and never sell your data to third parties. If you have any questions about how Sun Vegas handles your personal information, our Data Protection contact details are available at the end of this page.
Data We Collect
When you register and use sunvegas-uk.com, we may collect the following categories of personal data:
- Identity data — full name, date of birth, username
- Contact data — email address, phone number, billing address
- Financial data — payment method details, transaction history
- Technical data — IP address, browser type, device identifiers, cookies
- Usage data — pages visited, games played, session duration
- Verification data — copies of ID documents submitted for KYC/AML compliance
How We Use Your Data
Sun Vegas uses your personal data to operate and improve the sunvegas-uk.com platform, process payments, verify your identity, and comply with our UK Gambling Commission licence obligations. We also use data to personalise your experience, send relevant promotions (where you have consented), and detect fraud or money laundering activity.
Legal Bases for Processing
We rely on the following legal bases under UK GDPR: performance of a contract (account management and payments), legal obligation (AML and responsible gambling compliance), legitimate interests (fraud prevention and platform security), and consent (marketing communications). You may withdraw consent for marketing at any time.
Cookies
sunvegas-uk.com uses essential, functional, analytical, and marketing cookies. Essential cookies are necessary for the site to operate and cannot be disabled. All other cookies require your consent, which you can manage via the cookie preference centre displayed on your first visit and accessible at any time in the site footer. We use analytics cookies to understand how players interact with Sun Vegas so we can continually improve the experience.
Data Retention
We retain your personal data for as long as your account is active and for a minimum of five years after account closure, as required by UK anti-money-laundering regulations. Marketing data is held only while you remain subscribed. Anonymised analytical data may be retained indefinitely for statistical purposes and cannot be linked back to you.
Sharing Your Data
Sun Vegas does not sell your personal data. We may share it with: payment processors and banking partners to facilitate transactions; identity verification providers for KYC compliance; regulatory bodies including the UK Gambling Commission when legally required; and technology partners who assist in operating sunvegas-uk.com, all of whom are bound by data processing agreements. Any international transfers are protected by UK Standard Contractual Clauses.
Your Rights
As a UK resident, you have the following rights regarding your personal data held by Sun Vegas:
- Right to access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure — request deletion of your data where no legal obligation requires us to retain it
- Right to restrict processing — ask us to pause processing in certain circumstances
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interests or for direct marketing
Security
sunvegas-uk.com protects your data using industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest. Access to personal data is restricted to authorised personnel only, and our systems undergo regular penetration testing and security audits. In the event of a data breach that poses a risk to your rights, we will notify you and the ICO within 72 hours as required by UK GDPR.
Contact & Complaints
To exercise your rights or raise a privacy concern, contact the Sun Vegas Data Protection Officer via the email listed on sunvegas-uk.com. If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.